The following policy explains how cancellations and rescheduling work with Ganesh Dosa.
Cancellations by you
- Within 72 hours of booking, if you paid the 20% deposit — you'll receive a partial refund of your deposit.
- Within 72 hours of booking, if you paid in full — you'll receive a 70% refund of the amount paid (not the full amount).
- After 72 hours of booking — no refund, regardless of whether you paid the deposit or in full.
Rescheduling
We're happy to reschedule where possible. Rescheduling within 7 days of the event is subject to availability and may attract a fee.
Cancellations by us
In the unlikely event that we need to cancel — for reasons outside our control — we'll do everything we can to source an alternative provider or refund your deposit in full.
Force majeure
Neither party is liable for delays or cancellations caused by events beyond reasonable control (fire, flood, government restrictions, etc.).
Questions? Email sales@ganeshdosa.com.au.